Jira Cloud Knowledge Base
Jiraのトラブルシューティングとハウツー記事を検索してください
- JIRA is being unable to create a connection with Zendesk
- Re-activate disabled unmanaged account
- Images not loading and displaying "Preview unavailable"
- Export over 1000 results in Jira Cloud
- Image attachments are not displayed in emails
- エピック リンクをサブタスクに表示する自動化ルール
- Delete option is not available for inactive workflows
- 'Can't save your settings' Error when configuring 'Username mapping' for SAML SSO setup in Jira
- Restore deleted issues in Jira Cloud using local backup files
- Internal server error when opening sprint report in Jira Cloud
- How does the Jira Cloud Migration Assistant duplicate email check work?
- What type of project am I using?
- Wiki markup format is broken or not rendering as expected in Jira
- How to move issue to a new project and retain the version fields Affects Version/s and Fix Version/s
- Use Epic Color for Epics in Jira Cloud
- グループ メンバーシップに基づいて課題のセキュリティ レベルを設定する方法
- "The magic didn't happen" error when creating Jira project
- How Jira suggests sprint names
- Bulk edit issues and copy the value of one field to another
- How to verify if webhook is being triggered in Jira cloud
- Something's gone wrong error on team-managed Jira project board
- 企業管理対象プロジェクトの権限
- JIRA Rest API session resource changes in JIRA cloud
- JCMA migration fails with Media Server Exception
- Unsuppress email address in Jira Cloud Software or Work Management projects
- JIRA is not displaying the Bitbucket repositories
- Unable to Update License due to Untrusted URL
- Retrieve data with Jira REST API in Automation to update issue fields
- Sprint Report Inaccuracies after Workflow Change
- Searching for hidden custom field values from JQL does not return any results
- Microsoft Teams 連携 - Jira Server から Jira Cloud への移行
- Cannot Find Users in Assignee or Reporter Fields
- User not able to change the reporter on an issue
- New issues are being created with the resolved date set
- When creating new issue project selection is getting reset on slack
- Unable to Invite Users(With Managed Accounts) to a New Site
- 特定の種類のカスタム フィールドのカスタム フィールド値を一括インポートする方法
- Working with incoming webhook data in Automation for Jira
- Columns are greyed out in the board - Team managed project
- Jira Service Management Agent unable to "Mention" users in comment
- How to change the default issue type displayed at the Create Issue screen when a user creates an issue for the first time in a specific project
- How to Split Large Automation File into Small Files
- How to add an attachment to a Jira Cloud issue using REST API?
- How to bulk create Assets objects in the Services schema
- DVCS Smart Commits are not working due to User not found by email
- Sprint management for projects appearing on multiple boards in Jira Cloud
- View the Sprint Report for team-managed projects in Jira Cloud
- Automation for Jira: Updating User picker field "People" in Team managed project
- Retrieve Project Roles List using Python
- Plan shows incorrect start date for sprints on plans
- Extract Project Information using Python and Atlassian API
- Fields in The Right-Hand Panel In The Issue Layout Tab Are Missing
- Jira automation: How to increment a Date Field by Business Days Based on a Custom Number Field
- Change the Issue Colour through automation
- CSV import Parent-child mapping
- Transition Jira Issue when Bitbucket PR is approved
- Issue count variation shown in Version Panel and Release Version view
- How to display a custom message on create screen when using a validator
- ProForma: JQL query to find all the issues that have a FORM attached to them
- Optimizing Jira Incoming Email Comments: How to Truncate Older Messages and Add Only New Email Content
- "Unknown fields set during create, they may be unavailable for the project/type" error on Create issue or Edit issue action in automation rule
- How to associate Fields with Screens in Jira Cloud
- Retrieving email addresses of users through Jira Cloud REST API
- How to view Remaining Time Estimate on issues from Backlog
- Jira で制限つきコメントを追加する
- Unable to share a dashboard or filter with specific group
- How to share a Dashboard or Filter (i.e. make it public / change its Viewers and Editor permissions)
- Runbook: de-identification for Jira simulation testing
- Append Fix Version field with next unreleased fixed version
- Creating tickets from a "Specific folder" from the Mailbox using Incoming Mail handler
- Find what automation rules contain certain values (i.e. custom fields) using Python
- Display Epic completion percentage on Jira Dashboard
- How to properly make use of the Automation actions button
- Jira automation: How to add newly created issues to the active/next sprint
- Fields are not visible on screen even though these are added to edit/view screen.
- How to search for issues where the time spent is more than the original estimate?
- How to group by components in plans
- How to use Oauth2.0 in Postman client for Jira Cloud APIs
- Users are added to the projects by default and grants certain role upon creating any projects
- What it is the Organization ID and where to find it
- Restricting clone permissions
- Testing Webhooks in Jira Cloud
- "Cannot delete screen as it is used in Screen Schemes" appears, even though the screen is not linked to any Screen Scheme
- Clone a version and its associated issues using Jira automation
- Sprint Health Gadget does not display Overall sprint progress OR does not display correct information.
- The "+ Create" option is missing from Backlog
- What is the difference when you import the CSV file with issue key field mapping and without the issue key field mapping
- Health Check: Local backup security
- How to find the details of the last Jira issue updated time and the total Jira issue count for all the projects
- Configure your Jira instance to use a custom Agile framework
- How to retain created date while importing issues
- Unable to select Card Colors for Issue types
- Setting Up a Custom Developer Console App to Connect Google Sheets to JSW Cloud API using OAuth 2.0 (3LO)
- How to retrieve linkedIssues of a particular issueLinkType
- Project Settings 'Notifications' screen fails to load.
- Gadget on shared Dashboard returns " could not be retrieved" error
- Unable to see issues for a quick filter set up on the Board
- How to get GitHub Actions details in Jira Cloud
- Give users the option to remove the migrated text from fields when using JCMA
- How to mass delete issues in Jira
- View and change issue security level from within a plan
- Jira Cloud for Spreadsheets Accept button is disabled
- Search for issues using JQL when summary has the numbers
- Fisheye and Crucible workflow conditions and gadgets will be removed from Jira Cloud on 24 July 2017
- Explaning the Ranking when creating issues from Planning Board and from outside of the Planning Board
- Error when creating subtask: "We couldn't create the subtask."
- How to filter inactive users without using add-ons
- Custom epics not appearing as expected on the board, backlog and timeline
- Cannot see watchers option on Slack notifications
- ルールが 2 つある (グローバルとプロジェクト固有) 際に Automation が機能しない
- "Unable to update product access. Try again later." when granting access to a group
- Resolving the "We couldn't load this page" Error in Project Settings' Automation Link
- Unable to merge version
- Where to look for the Verification code of Google Sheets for Jira Cloud
- Filters break after renaming issue types at the Epic level
- Jira Admin unable to copy data to the sandboxes
- Unable to add a label to issues in a Team-managed project
- Unable to see all the projects listed under the dropdown when trying to share the filter
- How to fix the automation error when cloning/creating an issue and editing the Original Estimate field
- Where do "Contact Administrator" emails come from - Jira Cloud
- Jira is rollback changes in filter JQL
- Understanding the Time to First Response gadget in Jira Cloud
- New Issues are getting created with Resolution already set
- Why a group of users get access to the project by default upon creation, even though they are not part of the project?
- "Unable to parse request. [null] is missing" 400 error when using Update Workflow REST API
- Setup OAuth Custom Mail Handler when using SSO
- Unable to Install any Cloud Add-ons
- Done or resolved issues are still shown as incomplete when closing sprints
- Outgoing Mail in Jira Cloud
- Transfer products option is grayed out on the Organization
- Add attachments to comments while transitioning an issue
- Download large Jira backup files using cURL
- How to integrate Jira Cloud with MS Excel add-in
- How to generate evaluation licenses for Jira apps
- Error when transitioning an issue to a known status with Jira Automation
- Jira Software でボードにアクセスすると権限エラーが表示される
- The e-mails sent from Jira Automation or Filter Subscriptions are in a bad format
- Text Formatting Notation in Jira cloud
- Data mismatch while comparing development data between Production and Sandbox - Github
- Add-Ons App Got Disabled/Enabled By Anonymous User
- Can't uninstall apps after cancellation
- How to upload custom Priority Icons in Jira Cloud
- How does Jira allocate a priority to a Jira ticket if no default priority is set?
- How to use AQL placeholder to show options in field B based on the value selected in field A
- Exporting Atlassian Teams and Members data from my Organization
- Jira 通知の送信者名を変更する方法
- Email Gateway Provider setup for DMARC/SPF/DKIM to handle incoming email from Atlassian
- User gets an error - Jira Cloud /Atlassian needs permission to access resources in your organisation, when setting an office 365 account as an incoming mail server
- How to display the email address of the reporter on a Jira Issue
- Runbook - Site export for simulation testing
- Upgraded app shows Installed but incompatible in Jira
- Restrict field editing to specific user
- How to customize/change the name of the statuses or hide them in our Jira Project.
- Error editing issues in Automation - <IssueID> (Specify a valid 'id' or 'key' for Test Project (customfield_10074))
- Unable to save edited comment in new issue view
- An "Unexpected" error in "Manage apps" menu - requests to Marketplace are being blocked by a proxy/firewall from customer's environment
- Disabling edits in closed issues for Jira tickets
- Automation for Jira における低速なルール実行のトラブルシューティング
- Scope of automation rule showing project ID instead of name
- Unable to search using a custom field when executing a JQL and the field can only be used to sort
- Activity Stream dashboard gadget fails to load
- How to create velocity chart report with multiple projects?
- Troubleshooting required-field errors
- Jira Automation - Auto Increment counter and assign issue field value when a new Issue is created
- Automation to sum up story points of Stories in different statuses and add the value to the parent
- How to search using statusCategory() & statusCategoryChangedDate() function with JQL
- How to Get API tokens from all Managed Accounts using REST API
- Unable to change the 'Default assignee' field
- Simulation Testing - Customer Communication
- Can't claim or unclaim account added to a CSV file
- Unable to integrate Slack with Jira project
- Understanding how project permissions affect project visibility in Jira Cloud
- Jira cloud for excel add-in does not load on desktop and JIRA.JQL function changed
- Issue types in this board and project don't match
- How to return issues from a JQL query using REST API
- How to update board administrators through REST API
- How to enable/disable the "Epic Panel" from a board through REST API
- Creating and granting edit permission for Filters in Team Managed Projects via REST API
- Update "Resolved date" for the resolved issues in Jira Cloud
- Steps for clearing unsaved data from the Description field without saving the data.
- akhan:Smart Values do not show the users timezone
- Group by Sprint on Advanced Roadmaps (Portfolio) showing only Unassigned
- How to retain field data such as Fix Versions, Repository data(Bitbucket/Github) & Custom Fields when migrating from Team-Managed project to Company Managed or vice versa
- Description can't exceed 255 characters - Custom Fields
- Verifying if a URL name has been used when creating/renaming a Cloud site
- Issue created actions fail when using Proforma forms on issue creation
- User 'User' is not valid for this user picker while creating Jira Issue
- Broken issuetype scheme under project settings: ${issueTypeScheme.name}
- Automation for Jira: 自動化ルールの監査ログで不明なエラーの根本原因を特定する方法
- Issue description or comment for the html code not rendered properly.
- Get list all the statuses used in all the active workflows from database
- Can’t access/view the attachment after importing CSV file.
- How to add "Product Admin" for JIRA
- ScriptRunner Behavior can Prevent New Values from Appearing within an Existing Custom Field
- How to set Epic Name field to be the same as Summary on the Epic creating screen by default.
- How to identify inactive projects: Finding projects with no recent issues created or updated
- The Jira server could not be contacted. This may be a temporary glitch or the server may be down
- Jira still sends emails although outgoing mail is disabled
- Searching for users using Basic Search gives an error message
- Transfer products- "Reset user access" settings in the Improved user experience
- JWM Board is loading as Empty Board
- Create a dashboard gadget to display issues from different sprints in a specific project.
- How To Bulk Remove User Access From Jira During Maintenance Or For Test Instances
- Badges with numbers on a board does not represent the sprint value
- Issue's status is not updated after it is transitioned
- What happens to PLAN data when subscription is changed?
- Translating the priority field
- Translating the resolution field
- Issue Types translation
- Improve Date Reports with Automation
- Velocity reports resetting the completed story points to 0 on all closed sprints on Team-managed projects
- 再インデックスを行わないと特定のタイプの新しい課題を検索できない
- Disable team-managed projects in Jira cloud
- Entering and Exiting Daylight Saving (DST) in JIRA
- Active Directory User Filter Does Not Search Nested Groups
- When creating a JIRA Software Board the error You do not have permission to share. All shares are invalid is displayed
- Issue are "Flagged" upon issue creation
- JIRA Webhooks stopped working
- Unable to respond to an Atlassian support ticket with the error "You do not have permission to view this request"
- How to limit the Sprint field to only show active or future sprints in the current project
- Using wildcards in JQL search leads to errors
- How to show workflow transitions in the portal for team-managed projects
- How to avoid duplicated priorities and fix migrated values
- Cannot find issue on project board when created using RestAPI
- Error linking Jira Cloud and Confluence Cloud
- Automatically create tasks for other Teams/Projects
- Working day calculation while starting Sprint in Jira Cloud
- I've received an email from Atlassian regarding data loss.
- Why are there entries in the Admin Hub's Audit Log from other products/site have been transferred across to my current organization?
- Alternative to Jira Auto watch
- Add Watchers and Vote buttons are greyed out in Team Managed Project issues
- Apps and user license
- Issue Collector is not able to create issues from Chrome
- Add-on fails to load in Jira Cloud
- JQL developmentcommits.all not working
- Ranking is not possible due to internal server error
- Disable jira dashboard or filter access publicly
- User cannot log into Atlassian cloud with error - "The signed in user is blocked".
- Post Function/Automation fails to copy the field value from one field to another field
- Date and Time fields format is displayed incorrectly on issue view
- The email request received on Jira Service Desk displays the content in a non-readable format
- How to import an Ordered List into Jira using the External System Import
- How to make worklog mandatory in team-managed projects before transitioning to another status
- Unable to create project in jira
- Date not migrated correctly when Importing issue data from a CSV file
- Change the "From" header of emails sent from ScriptRunner For Jira
- When creating a new issue, you receive the error message Approver: Pick another user as the selected user doesn't exist.
- The API call /rest/api/2/myself fetches a incorrect user timezone when executing from Tempo add-on
- System fields are referenced by field ID in filters and JQL searches
- Unable to install any Atlassian Marketplace app in Jira Cloud
- 自動化ルール: サブタスク課題に親タスクのエピックの詳細を表示する
- The values for custom fields does not show for some projects under Issue Search
- Unable to create or link Confluence space from Jira Project pages
- Is it possible to use Static IP for a cloud instance?
- Filter owner unable to edit or save filter
- Dashboard gadget not showing data
- Unable to clone a story in Jira Software Cloud
- 各プロジェクトの課題数と最終更新時刻を取得する方法
- User in comments showing up as "not a request participant" tag
- Issue with JQL Query when use "empty" criteria on fix version.
- Confluence links within Jira issues fail to authenticate
- A few tickets are assigned to the person who views it
- Installation of Add-ons/ Apps not possible since migration to cloud
- Flagging an issue does not work
- Irrelevant column displayed in Two Dimensional Filter Dashboard Gadget
- Unable to group tickets by subtasks in board
- Unsupported date picker format in the Advanced settings will result in an incorrect behaviour
- Unable to modify the Due Date field in Epics and Stories in the Jira Simple roadmap
- Unable to Close Sprint in a Team-managed Project
- Fields not visible on certain issue types
- Trusted user on site cannot access Administration portal(to invite users), as it is supposed to be.
- Round off field to 'n' decimal places using automation
- Notification Alerts When Making Changes to Organizational Administrators for Atlassian Cloud
- Installing app from marketplace fails
- Unable to delete validator from workflow transition
- Issues created gets unassigned intermittently, despite having "Default Assignee" set for the project
- "Create backup for server" button greyed out
- Problem with Atlassian Cloud app creating issues from the Google Marketplace
- Hide option 'Connect Slack Channel' in issue view
- Cannot delete Next-Gen projects
- Information about uninstalled Marketplace app
- Planned scope issues in sprint showing as scope change in burndown reports
- Unable to login to the browser with an error : We couldn't log you in
- Jira ignores field when creating an issue
- Unable to upload a new project avatar from the local machine.
- On a Team- managed project, re-naming a status and re-using that status name, does not let us save the changes.
- Jira Cloud Migration Assistant (JCMA) Error: Please remove these share permissions and re-create them after migration
- Jira Cloud Migration Assistant (JCMA) Error: You must have more than one Board Administrator
- Recently updated Jira KB articles (Cloud)
- Images or icons are different across two computers or browsers
- Cannot un-restrict Jira project on Zendesk integration
- Backup Progression check using Automation for Jira
- GitHub pull request always shown Open in the Jira issue
- Fix versions field disappear in the new issue view
- Flagged Items not visible on the cards
- Jira fails to shutdown due to insufficient memory for the JRE
- G Suite sync fails with Unexpected error and "Your userbase might be out of date"
- How to programmatically update Issues from a JQL using REST API in Jira
- Tabs Don't Show up on View Issue Screen in JIRA
- Condition failed because one or more issues failed to index in time
- Removing rate limits for Atlassian cloud products integrated with Jira
- Removing unsupported external gadgets from JIRA Cloud
- User management REST API changes in JIRA Cloud
- User default Page Size set to '0'
- Removal of custom fields provided by JIRA Suite Utilities plugin from JIRA Cloud
- Inconsistent search results when using dashes.
- Unable to activate add-on trial in JIRA Manage Add-ons Page - User Permissions
- Release Burndown report shows total Story Points mismatch
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