Unable to see Issues in the 'Your Work' dropdown list under the "Assigned to me" tab.
プラットフォームについて: Cloud のみ - この記事は クラウド プラットフォームのアトラシアン製品に適用されます。
要約
Unable to see the recently worked issues under the "Your Work" dropdown list when the user logs into the Jira Cloud site under the "Assigned to me" tab.
原因
- Please note that only 10 issues per status will show under the "Your Work" dropdown list. For ex: If you have recently worked on 11 issues in To Do status then you will only see the last 10 issues that you have recently worked on. The 1st issue that you worked on will not be visible in the dropdown.
- Please note that we show a total of 20 issues under the "Your Work" dropdown list. For ex: If you have recently worked on 11 issues in To Do status, 4 issues in In Progress status and 6 issues in Done status then you will only see the last 20 issues that you have recently worked on.
- Please note that we show issues by status category, starting with In progress and then To Do, we do not show issues on done status. So you will not be able to see any issues which have moved to a status of status category Done.
- The items are ordered by updated date with the issues that were updated most recently showing at the top. So if the issue is not visible in the list then it is updated before the last 20 issues that were recently updated.
- Please note that issues from all Jira products are shown here. So make sure your product is added on the same site and not a different site.
- Note that if the status names differ but are from the same status category, then we will show all unique status names. They will be ordered by the last updated issue. So the status which has the latest updated issue will show at the top. So please check till the end of the issue list under the drop-down to see if the issues are listed.
ソリューション
Please go through the above causes to ensure that due to the above reasons, the issue is not visible under the "Your Work" dropdown list when the user logs into the Jira Cloud site under the "Assigned to me" tab.
最終更新日 2023 年 9 月 14 日
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