要約

When clicking on '+' icon, no option shows up to create branch in connected dev tool i.e Bitbucket Server. Only Git command shows in the field:

環境

Jira Cloud

Bitbucket Server

診断

• The dev information on the ticket might also be missing, hitting issue with connection 
• Navigate to project settings > Development Tools, verify if any warning sign showing up there.

原因

The connection was not working properly. In development tools node, we could see a warning sign and "unsupported" message. 

ソリューション

Hit "Refresh" option, available in development tools node (as shown in above screenshot in top right corner). Wait for some time and slowly missing data will start showing up on tickets along with option to create branch in Bitbucket server.