要約

This KB outlines the steps to configure an automation rule to copy users associated with a project role into a multi user picker field.

環境

Jira Cloud

ソリューション

Pre-requisite:

• Create a custom field of type User Picker (multiple users) and add it to the screens associated with the required issue types. Make a note of the custom field ID to use it in the Advanced field editing.
• Get the ID of the required project role using the Get all project roles.
• Lets consider 10002 is the id assigned to the Administrators project role and the requirement is to update the user picker custom field with the associated users.

Automation Rule Configuration: 

Trigger: Choose the trigger as per your requirement.  

Condition: Add a condition to check issue types if required

Actions:

Action 1: Create Variable: If it's a Global rule, create a variable to capture the project ID for later use. 

Action 2: Send web request: Update the fields as below

• Web request URL: https://<sitename>.atlassian.net/rest/api/3/project/{{projectid}}/role/10002
• HTTP method: GET
• Web request body: Empty
• Ensure to select "Delay execution of subsequent rule actions until we've received a response for this web request"
• Headers (optional)
  • Content-Type: Application/JSON
  • Authorization: <EMAIL>:<API_TOKEN> encoded in base64 
    Refer to Automation for Jira - Send web request using Jira REST API for the steps to encode credentials

Action 3: Edit Issue

Choose More Options to edit the issue through Advanced field editing. Add the below JSON:

{
    "fields": {
        "customfield_xxxxx": [
           {{#webResponse.body.actors.actorUser}}
           {
                "accountId": "{{accountId}}"
            }
        {{^last}},{{/last}}
        {{/webResponse.body.actors.actorUser}}
       ]
    }
}

Note: customfield_xxxxx is the id of the multi user picker custom field.