要約

You notice that your custom (or non-system) epic issue types are not appearing as expected on your board, backlog and timeline in your software project.

環境

Jira Cloud

診断

Custom issue types that you have set at the epic level on your issue type hierarchy are not being displayed as expected in the backlog, board and timeline of your software project.

原因

By default, the Epic issue type will be associated Epic level in Jira’s issue type hierarchy. To better reflect how your teams work, you can add additional Jira issue types and associate them with the Epic level. These are called custom (or non-system) epics.

Learn more about configuring Jira’s issue type hierarchy.

While these custom epics are functionally the same as the default Epic issue type, they may not appear as expected throughout your software project.

For example, custom epics are not displayed in the epic panel and epic filter on your backlog, and are instead shown alongside your story-level issues.

Similarly, custom epics are grouped as issues without epics on your board. Child issues do not display the name of custom epics on their issue cards on both the board and backlog.