要約

An administrator is unable to successfully install any Atlassian Marketplace apps to their new Jira site. The error displayed on the screen is:

We ran into a little trouble. It might be a hiccup. Try later.

環境

Jira Cloud

診断

Ensure that the user attempting to add an app is in the site-admin group on the Jira site.

原因

There is no default group set for Jira Software product access, or it is set to the site-admins group.

ソリューション

Ensure that an appropriate default group is set for Jira Software (not the site-admins group).

Additional information:

Update product access settings: https://support.atlassian.com/ja/user-management/docs/update-product-access-settings/