要約

Users are unable to create sprints in Jira projects with Scrum template. The error seen in the UI is:

Something's gone wrong

Refresh the page and try again.

環境

Jira Cloud

診断

• Checking network tab in the browser developer tools, we see the below message in the error call:
  
  

The start date of a sprint must be before the end date.

• You may have recently migrated from Jira DC to Cloud

原因

• The "Start date" is set to a date after or same as the "End date" of one or more existing sprints within the same project.

ソリューション

In Jira, as per design, the "Start date" should always be before the "End date" for all sprints. Start date value should not be same or after the End date value.

To resolve the issue:

• Validate the Start date and End date of each sprint in the project from the backlog
• For any sprints that have Start date set after or same as the End date, edit the sprint and correct the "Start date" such that the value is before the "End date"