要約

Filter owners are unable to edit and save their shared filters. The following error is displayed on the screen after clicking Save:

The filter <FilterName> could not be saved.

環境

Jira Cloud

診断

If the user has access to the browser's Developer Tools while reproducing the issue, an entry in the Network tab will contain the following Response:

{"errorMessages":[],"errors":{"shares":"You do not have permission to share. All shares are invalid.","shares_delegated":"The user 'UserName' does not have permission to share. The owner has not been changed."}}

原因

The user no longer has the correct permission to share filters.

ソリューション

Ensure the user meets the criteria for the Share dashboards and filters global permission.

追加情報

Manage global permissions: https://support.atlassian.com/ja/jira-cloud-administration/docs/manage-global-permissions/