要約

Unable to see the fields in the right-hand panel in the issue layout tab.

環境

Jira Cloud

診断

Even though the user has the Admin role in the project, still can not see the right-hand panel in the issue layout tab.

原因

The Jira Global Administrator permission is missing.

ソリューション

The user needs to have the Jira Global Admin Permission and they will see the right-hand panel looks like this:

Check for this information at our public doc Manage global permissions