要約

Scrum reports not loading with the error 'Could not find suitable statistics field with ID 'customfield_xxxxx'.

環境

Jira Cloud

診断

• Reports like sprint report, burndown chart, velocity, etc. in a scrum board are not loading
• The estimation statistic in the board settings also has an error "The configured estimation statistic is no longer valid. Please select a valid option"
  
  

原因

The field used for the estimation statistic is no longer valid or has been deleted.

ソリューション

1. Confirm that the custom field no longer exists by either:
   1. checking the settings > issues > custom fields > Trashed OR
   2. checking the field's URL: https://<SiteName>/secure/admin/EditCustomField!default.jspa?id=<customfiednumber>
2. It should trigger an error 500 if the field no longer exists
3. Go to board settings > Estimation and update the estimation statistic to a valid field
4. The error from the board settings should disappear and the reports should now load