要約

Issues created using RestAPI do not directly appear on the board. 

環境

JIRA Cloud

Team managed projects

診断

If issues are created using API, they are not seen on board however if created directly on board they can be seen. Issue sare however available in the issues list.

原因

This happens when the backlog feature is enabled. By default, if a new issue is created using the CREATE button or API or any other way, the "issue" will go to the backlog by default. The"issue" appears on board only if directly created on board or is pulled from backlog to board queue. 

ソリューション

There are two options available : 

• Pull issue from backlog to board queue
• Disable the "Backlog" feature available at "project settings" > features.