要約

GitHub PR is merged, however, on Jira the PR shows as Open

環境

Jira Cloud

原因

• When a PR is updated in Github, Jira does not receive the event 
• Duplicate commits with the same name and files
• Permission issues with OAuth when the PR was updated

ソリューション

• If there is a large set of PR status that were not updated in Jira we can run the backfill process
• If there are only a couple of PR's that are not updated, we can manually update the PR on GitHub.
  
  Video: Update PR.mp4