要約

I'm unable to see the issues when selecting a filter on a board.

環境

Jira

Steps to take, if you are experiencing this problem

• The first step would be to check using the JQL used for the filter to see if the issues are returning through the Advanced search ( Issue navigator).
• If you can see the issues using JQL, then look at the status of the issues returned- Are they Done and older than 2 weeks?
• Time to look at the board settings, to see if you have a setting to hide completed issues older than 2 weeks in the board. 

ソリューション

The board had the setting to hide completed issues older than 2 weeks. You can find this option under Board settings > General.