要約

When running a migration plan to migrate Jira Server projects to Jira Cloud, the Jira Cloud Migration Assistant (JCMA) plugin may report errors regarding share permissions tied to migrating projects. 

環境

Jira Server with Jira Cloud Migration Assistant 1.0 and higher

診断

2021-01-05 04:23:44.202 ERROR ALPHA project-export Board 'ACME BOARD' is shared to users of other projects: BETA. Please remove these share permissions and re-create them after migration.

In this example error block, project ALPHA migration has failed because board: ACME Board is also shared to the BETA Project. 

原因

This error is thrown because boards associated to projects included in a migration plan are shared to other projects that are not a part of the migration plan. Since this is a dependency issue, JCMA alerts you to the problem and does not proceed with the project migration. 

ソリューション

1. Go to the board mentioned in the error message

2. Click on Board → Configure

3. Click on General and Filter → “Edit Filter Shares”

4. エラー ログに記載されているユーザーまたはグループを、対象のボードから削除します。

5. Re-attempt to migrate the attached project through the Jira Cloud Migration Assistant

Keep in mind that to make these changes, Jira Server Admins will need the Create Shared Objects global permission in order to make config changes to any Shared Filters.  If even after assigning the needed permission the admin still doesn’t display the Edit Filters Share link, the filter may belong to another user and the admin may need to transfer ownership of the filter to themselves before attempting to remove it from the board. You can change ownership of the board by following the documentation here: Changing the ownership of a shared filter.

その他

For troubleshooting other JCMA related errors, please refer to this documentation for help Troubleshooting errors and non-migrated entities with the Jira Cloud Migration Assistant