要約 

GitHub for the Jira app throws below exception message due to which the app was not available to use

The user does not have Jira Administer Permission

環境

Jira Cloud

診断

Even if we have Org and site admin privileges, as well as the essential permissions required for accessing the application including Jira Administrator rights encountered an issue when attempting to log in. Despite having the proper credentials and access levels, the following exception message, indicating a failure to gain entry to the app:

The user does not have Jira Administer Permission

原因

The app was successfully accessed while using the incognito mode feature of their web browser.

ソリューション

After following the recommendations below to clear the browser cache and cookies, the add-on became accessible.

How to clear browser cache for Chrome, Edge, Firefox, and Safari