埋め込み可能なウィジェットからリクエストを取得する

The service desk widget is like a mini-portal that you can embed on web pages. Customers can send you requests from anywhere with no login required. Each project has one widget that you can embed on as many pages as you like. 

ウィジェットを埋め込む

ウィジェットを使用する前に、プロジェクトが次のように設定されていることを確認します。

After that, here's how to set up a widget:

  1. From your service desk project, go to Project settings > Widget.
  2. Choose the widget options that fit your needs.
  3. Select Save to confirm your widget settings.
  4. Copy the generated code to your web page(s). If you update options later, we'll automatically update the widget. No need to re-copy the code.

Troubleshooting for widget

When you choose a default request type for the widget, you might see an error message saying the request type isn't valid. Usually, this means the request type has a required field that we can't yet render in the widget. To use that request type, make the field optional.

最終更新日 2019 年 4 月 1 日

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