アプリケーション リンクと信頼済みアプリケーションのトラブルシューティング

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アトラシアン コミュニティをご利用ください。

コミュニティに質問

Portlets have been deprecated in JIRA 4.0. If you're upgrading to JIRA 4.x, consider a tandem upgrade to a Confluence version that supports gadgets, then change the jiraportlet macros to use gadgets instead. See Migrating from JIRA Issues and JIRA Portlets to Gadgets.

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 Please ensure that you are not running multiple Atlassian applications in a single Tomcat container. See this FAQ for more information.


JIRA Integration

Below are the warning messages which may appear on your Confluence page, above the output of the JIRA Issues macro. Make sure to check the JIRA Integration FAQ.

Warning Message

原因

ソリューション

Warning Message Can be Turned Off?

javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

JIRA is running over SSL

Add JIRA's SSL Certificate to the Java Keystore

いいえ

The JIRA server does not recognise your user name. Issues have been retrieved anonymously.

The logged-in Confluence user is not registered in the JIRA user base.

Add the username to your JIRA user base. It is highly recommended that your JIRA and Confluence instances share a common user base.

いいえ

The JIRA server does not trust this Confluence instance for user authentication. Issues have been retrieved anonymously. You can set the macro to always use an anonymous request by setting the 'anonymous' parameter to 'true'.

Your JIRA instance has not been configured to trust your Confluence instance.

One of the following solutions:

はい

The JIRA server does not support trust requests. Issues have been retrieved anonymously. You can set the macro to always use an anonymous request by setting the 'anonymous' parameter to 'true'.

Your JIRA instance is not able to handle trusted communications (i.e. the JIRA version is earlier than 3.12.0).

One of the following solutions:

はい

Failed to login trusted application: confluence:14159892 due to: com.atlassian.security.auth.trustedapps.CertificateTooOldException: OLD_CERT; Certificate too old.

There is a date/time difference between the JIRA server and Confluence server.

-

Primarily, JIRA is set up to trust Confluence, unless you are using the Applinks plugin.

データベース

The entries are stored on the trustedapp table in JIRA and the KEYSTORE table in Confluence. These entries should match, if there is a trust in place. One common troubleshooting approach is to truncate these tables and begin again.

Confluence ナレッジベース

Jira のナレッジベース

Open Bugs and Features in the Confluence Project in JIRA Bug Tracker

type 鍵 (キー) 要約 担当者 reporter 優先度 ステータス resolution created updated due

予期しないエラーのため、データを取得できません。

Jira でこれらの課題を表示する

Open Bugs and Features in the JIRA Project in JIRA Bug Tracker

type 鍵 (キー) 要約 優先度 ステータス

予期しないエラーのため、データを取得できません。

Jira でこれらの課題を表示する

最終更新日 2018 年 11 月 16 日

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