550 5.7.1 Unable to Relay Mail From Exchange Server
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Outlook is not processing outbound mail from Atlassian applications. One or more of the following appears in the logs
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for atlassian@google.com
com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Command not allowedcom.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <user@mail.com>: Relay access deniedCaused by: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender
There is a bug in JIRA tracked as part of JRA-31238 - Getting issue details... STATUS which has been verified to affect instances where the project level From address is configured to be different from the global SMTP From address in JIRA.
診断
環境
- Using Exchange for mail with Atlassian applications
原因
The Exchange mail server is configured to not allow users to send mail to external domains or relay messages.
ソリューション
Refer to the appropriate section for either Exchange 2003 or 2007: