Fails to Attach ZIP File using Mozilla Firefox
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*Except Fisheye and Crucible
Symptoms
Trying to attach ZIP file using Mozilla Firefox failed, other browsers seems to be able to attach ZIP file properly without any issue.
The following appears in the atlassian-jira.log:
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Caused by: java.lang.IllegalArgumentException: Error parsing media type '"application/x-zip"'
at com.sun.jersey.core.impl.provider.header.MediaTypeProvider.fromString(MediaTypeProvider.java:79)
at com.sun.jersey.core.impl.provider.header.MediaTypeProvider.fromString(MediaTypeProvider.java:53)
at javax.ws.rs.core.MediaType.valueOf(MediaType.java:119)
at com.sun.jersey.server.impl.model.HttpHelper.getContentType(HttpHelper.java:89)
... 136 more
at com.sun.jersey.core.header.reader.HttpHeaderReader.nextToken(HttpHeaderReader.java:98)
at com.sun.jersey.core.impl.provider.header.MediaTypeProvider.valueOf(MediaTypeProvider.java:89)
at com.sun.jersey.core.impl.provider.header.MediaTypeProvider.fromString(MediaTypeProvider.java:77)
... 139 moreCause
Antivirus is blocking ZIP files to be attached.
Resolution
Disable antivirus on the client computer and server that is hosting JIRA.
Updated on April 17, 2025
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