You can easily email other JIRA users a link to an issue either by sharing the issue with them or by mentioning them in an issue's Description or Comment field, when creating, editing or commenting on an issue.
When 'sharing' an issue, you can also email the issue any email address — not only just JIRA users. This is useful when on JIRA sites where one or more projects can be accessed anonymously.
課題の共有
You can easily email other JIRA users (including any email address) a link to an issue by 'sharing' the issue with them. You can also add an optional note to the email message.
To access the Share button, your JIRA System Administrator must first have configured JIRA's SMTP mail server (). Additionally, you also require the Browse Users global permission.
1人以上の JIRA ユーザーまたは任意のメールアドレスと課題を共有するには:
- 共有する課題を表示します。
- Click the Share button at the top-right.
Keyboard shortcut: s - Specify JIRA users (by typing their usernames or part/all of their full names as registered with their JIRA user accounts) or type any email addresses of people you want to share the issue with.
When you begin typing a JIRA user's username or name, or a previously specified email address, an autocomplete dropdown will appear.

- 任意のメモ書きを追加します。
- Click the Share button.
注意:
- Recipients specified in the User name or email field will receive an email message whose body contains the content of the Note (if one was specified) as well as a link to the issue.
- ユーザー名またはメールフィールドで指定された JIRA ユーザー に送信される共有済み課題は、これらのユーザーのそれぞれの JIRA アカウントで登録されたメールアドレスに送信されます。
- メール メッセージの件名には、受信者と課題を「共有済み」の JIRA ユーザーとして送信者であるユーザーが指定されます。
- You can also share a search result from the issue navigator. For details, see Sharing a Search Result.
ユーザーをメンションすることで課題についてユーザーにメールを送信する
課題の作成、編集、またはコメント作成を行っているときに、課題の説明またはコメントフィールドで他の JIRA ユーザーをメンションすることで、これらのユーザーに課題へのリンクを簡単にメールできます。
To use this feature, your JIRA System Administrator must first have configured JIRA's SMTP mail server. You need the Browse Users global permission to access the 'suggested users' dropdown list when 'mentioning' a user. However, if you know the username of a JIRA user, you can still mention them without this permission.
課題についてユーザーをメンションするには:
- 課題の作成、編集、またはコメント作成を行います。
- In the issue's Description or the Comment field, type '
@
' and then the first few characters of the JIRA user's username or part or all of their full name (registered with their JIRA user account).
As you start typing, a list of suggested users will appear in a dropdown list below the field (if you have the Browse Users global permission).

- Complete typing the JIRA user's username or choose from the list of suggested users in the dropdown list.
When you submit the field, JIRA will send that user an email message indicating that you mentioned them on that issue.
注意:
- 1 人以上の JIRA ユーザーをメンションしている説明またはコメントフィールドを送信すると、メール メッセージはこれらのユーザーのそれぞれの JIRA アカウントに登録済みのメールアドレスに送信されます。
- If either the Description or Comment field does not use the Wiki Style Renderer, you can still mention users (who will receive email notifications) but once the field is submitted, the users' usernames will not be converted to links leading to their profile pages. Instead, any mentioned users will appear 'literally' in wiki markup style, i.e.
[~username]
. - JIRA は、各固有のメンション時にのみ JIRA ユーザーにメール メッセージを送信します。 したがって、課題の説明またはコメントを編集した後、あらためてユーザーをメンションしないと、そのユーザーはフィールドが送信されても通知を受け取りません。
- When you mention users, they will not be automatically added to the watcher list. If you mention users who are already watchers of the issue, they receive one email notification only when you save the edits that have their names mentioned.
関連トピック
課題におけるウォッチと投票
検索結果を共有する
5 Comments
Rozita
Feb 04, 2013Can I attach a file to the email or can I include issue attachments in the email?
SusanA
Feb 07, 2013No, it doesn't work that way. It simply sends the user a notification that they were mentioned in the Issue.
Tom Haraldsen
Apr 19, 2013Is it possible to make the system send an e-mail to me after Shareing an Issue - as a reminder?
Keith Howard
Jun 24, 2013When a group or individual receives an email from JIRA can the email notification be replied to expecting to automatically update the JIRA comments?
Keith Howard
Jun 25, 2013Nevermind. I really already know the answer to that question.