Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

Using Work Mode

Created by Rosie Jameson [Atlassian], last updated on May 09, 2013 2 minute read

Work mode is where you transition your cards (issues) through a series of columns (statuses).

To access a board in Work mode:

JIRAにログインします。
上部ナビゲーションバーで Agile リンクの下矢印をクリックし、表示されるドロップダウンメニューから目的のボードを選択します。
Your board will be displayed. Click 'Work'.

Screenshot: a Kanban board in 'Work' mode (click to enlarge)

In Work mode you can:

Work on Issues — Choose the highest ranked issues in the 'To Do' column and drag them to the 'In Progress' column. (See Transitioning an Issue.) As you complete each issue in the 'In Progress' column, drag it to the 'Done' column.
Right-click selected issues to add them to a sprint, send them to the top/bottom of the backlog, view them in the JIRA Issue Navigator or perform
Bulk Operations
.
Release a Version — Click Release to create your new version and mark it as 'released' throughout JIRA and GreenHopper. (See Releasing a Version (Kanban).)

注意:

各列は 1 つ以上の JIRA ステータスにマッピングされます（列の設定を参照）。
resolved issues are shown in strike-through font, e.g. DEMO-1.
サブタスクは少し字下げして表示され、親課題キーが上に表示されます。
for Kanban boards, the dots at the bottom of each issue indicate the number of days the issue has been in its current column. Hover over the dots to see the total number of days.
クイックフィルター使用中のため現在非表示となっている課題があるかどうかに関わらず、列制約は列の課題総数に対して適用されます。
swimlanes can be based on criteria of your choice. Swimlane issue counts are affected by Quick Filters, that is, issues hidden by a Quick Filter will be excluded from the swimlane count.
Press "-" to expand/collapse all swimlanes.
カンバンボードでは、ワークサブフィルターを指定して、ボードのフィルターが返した課題を絞り込むことができます（フィルターの設定を参照）。既定では、このサブフィルターには、無修正バージョンの課題または未リリースの修正バージョンの課題が含まれます。そのため、カンバンバージョンをリリースするためにリリースリンクが使用された場合、完了した課題は完了列に表示されなくなります。
an issue will only be visible in Work mode if:
- 課題がボードの保存済みフィルターに一致していること（フィルターの設定を参照）
- 課題のステータスが、ボードのいずれかの列にマッッピングされていること
- 課題がアクティブなスプリントにあること

このページの内容

関連ページ

クイックフィルターを使用する

A Quick Filter refines the collection of issues displayed on your board. Quick Filters appear immediately below the board name in Work mode and Plan mode. Click a Quick Filter to apply it (click it again to turn it off).

既定では、ボードには 2 つのクイックフィルターが組み込まれています：

自分の課題のみ －自分に割り当てられた課題のみ表示します。
最近更新された課題 －過去 24 時間内に更新された課題を表示します。

If any custom Quick Filters have been configured for your board, they will appear next to Only My Issues and Recently Updated.

32 Comments

Anonymous
May 10, 2012
Hi, I was just wondering why resolved issues are marked with strikethrough - they guys I am working with use resolved to mean ready for test and to strike it through looks like its done - is there anyway to change this?
1. Joel Robinson
  Jan 04, 2013
  You could configure the columns to include a Resolved/Ready For Test column or you could keep resolved issues in the In Progress column which is what I've done. It doesn't resolve the strikethrough font issue but would create a better distinction between Resolved and Closed issues.
  1. Anonymous
    Jan 04, 2013
    That is what we do. We have Open, In Dev, In QA, Wtg Release where In Dev and In QA both mean In Progress, but whose queue the issue is in. Only until is passes QA do we set the Resolution to Resolved/Completed and it is in Wtg Release. But, Resolved for us means it has passed QA and is wtg deployment.
JMTyler
Jun 29, 2012
Unfortunately, it's not possible. Currently, the strikethrough style is closely coupled with the Resolution field.
There is a JIRA ticket for them to improve this feature and allow administrators to define exactly when to show the strikethrough - based on any chosen Resolution, any chosen Status... whatever we want. I suggest you login to Atlassian's own JIRA instance and vote on the issue, if you ever want to see this feature improved.
Karie Kelly
Sept 12, 2012
There is a tip that states to use - to expand/collapse all swimlanes. I could collapse all using -, but that doesn't work for expand. Nor does +. What keyboard shortcut do we use for expand all?
1. Rosie Jameson [Atlassian]
  Feb 26, 2013
  "-" should work for both expand all and collapse all. Can you please contact http://support.atlassian.com ?
Rogério R. Alcântara
Sept 13, 2012
I need to put the board on a monitor in the room for everyone to see.
Is there any way to get refresh automatically?
1. shaymandel
  Jan 13, 2013
  You can use Mozilla as the browser, with the ReloadEvery addon: https://addons.mozilla.org/en-us/firefox/addon/reloadevery/
Anonymous
Sept 20, 2012
Is there a way to change how the Assignee is displayed? Currently it is a thumbnail picture, but we want to use names instead. I can hover the mouse over the picture, but we don't use pictures at all so the thumbnail isn't useful at all for us.
1. Anonymous
  Jan 24, 2013
  I second this request. Does anyone have insight into this?
Kev Roberts
Oct 11, 2012
At the moment our scrum task board is showing the original estimate for each task. Is there a way to change this to show the remaining estimate please? This would help me getter a better overall impression of where we are in terms of delivering each sprint.
1. Joel Robinson
  Jan 03, 2013
  Same here. The minute I switched our team over to this board, I got several emails from the team asking about why the remaining time doesn't show up on the cards in the Work view.
troy
Nov 02, 2012
we have 2 or 3 status in our workflow.i.e for eg.if there is a column "To Do" in the work mode of the task board then it has status "ready for development" , "in Development" and "ready to resolved".In the adjacent column "Resolved" there is a status "work done".

Is it possible to drag a task from the "to do" column with the status "ready for deployment" and drop it directly to the "Resolved" column.When i do this would the status keep traversing from "ready for deployment" to "in development" to.......etc......to "work done".

Kindly note that we are using the latest scrum boards and not the classic ones.
Anonymous
Jan 03, 2013
Can someone comment on why there are separate sections? For example, in the Kanban sample, there are 2 sections: Expedite and Everything Else.
It appears that issues with subtasks are put in separate sections. Is that true? It's a little annoying since I don't really want to have issues separated out based on whether it has a subtask. Is there a way to not make issues with subtasks go into a separate section? Somehow make it all a single list?
Also, how do you name each section? For example, the Scrum example has the name of the issue as the section but the Kanban example has named sections.
1. Rosie Jameson [Atlassian]
  Jan 06, 2013
  You can configure these sections to suit your needs — please see Configuring Swimlanes
Pavel Bulanov
Jan 09, 2013
Is there a way to somehow visually see bugs under relevant user-stories in Work Mode? So far on the board I can only see User Story with all its own sub-tasks. If they all are done I don't know if US can be completed - as there might be some (major) defects to the US which prevents me from completing it, while I won't see it on the work mode. Is there a workaround to this?
1. Rosie Jameson [Atlassian]
  Jan 13, 2013
  In future, Epics will likely be visible in Work mode, which may be helpful for you. You may like to watch/vote/comment on GHS-6426 - Getting issue details... STATUS .
Anonymous
Jan 15, 2013
In 6.1.1 using the scrum "plan" mode you can drag and drop a story to its related epic. How can you do that in the Kanban board?
1. Rosie Jameson [Atlassian]
  Jan 15, 2013
  Sorry, epics only apply to Scrum boards.
  1. Anonymous
    Jan 16, 2013
    Thank you!
Anonymous
Jan 18, 2013
We are using stories and subtasks for our iterations. In scrum "work" mode subtasks are shown below their parent story. Is it possible to show the "story owner" (issue reporter) within the swim lane as it is possible in classic mode?
1. Rosie Jameson [Atlassian]
  Jan 29, 2013
  Hi, you may like to watch/vote/comment on GHS-3922 - Getting issue details... STATUS
Anonymous
Jan 21, 2013
Hi,
I've realized in Scrum board, work mode you cant transition tasks with drag and drop, yo have to go to "More Actions" in detail view or go to issues navigator to edit the task and changes its state. Is there any way of doing this inside Greenhopper as it happens with subtasks?

Thanks in advance
1. Anonymous
  Jan 24, 2013
  +1
2. Anonymous
  Jan 24, 2013
  I have never had issues dragging and dropping from one column to another in the scrum board. Make sure that your columns are configured with the statuses that the transitions are associated with. For example, if you go from Open to In Progress but you really move it from Open to In Dev, if In Dev is not a status mapped to the column In Progress, it won't allow you to transition it.
Alison Hughes
Feb 19, 2013
Please could we have an option to view a sprint that is not yet Opened. There is often a time delay in the sprint planning process so that developers are working on items from a planned sprint.
1. Rosie Jameson [Atlassian]
  Feb 20, 2013
  You may want to enable Parallel Sprints? (Please see GreenHopper Labs)
  1. Alison Hughes
    Feb 20, 2013
    Yes - this has relieved a lot of the pressure after we started using this last month, but we don't want to start the sprint until it is absolutely agreed for management reporting reasons. I think this comes down to when a sprint is tagged on the issue as being a part of a sprint. We find it quite tricky to see how much work each developer has got in the planning stage ( we allocate work on a developer by developer basis assome tasks can only go to certain people ) , tagging it earlier would mean that we can do some complex searchs and reporting in JIRA instead of having to rely on the more limited schedule planning within greenhopper.
Olga Tenenika
Feb 26, 2013
Hi - a couple of questions for the Work tab, Scrum board:
1. Is it possible to edit remaining hours within a card (field under a thumbnail) instead of clicking an issue to open the Details panel and adjusting the remaining hours there?
2. Is there a shortcut to open the "Work Log" window? For now, it's either + sign in the Details panel, or using (.) shortcut and then typing Log work. Anything shorter? "w" would be nice
1. Rosie Jameson [Atlassian]
  Feb 26, 2013
  Hi Olga, you may like to log requests for these features at https://jira.atlassian.com/browse/GHS
Lars Polling
Jun 06, 2013
Is it possible to add a field to the items in work mode? Now only the description field is available.
1. Rosie Jameson [Atlassian]
  Jun 07, 2013
  You may like to watch/vote/comment on GHS-3922 - Getting issue details... STATUS