Jira Service Desk をご利用いただきありがとうございます。

We're thrilled to announce the release of our newest feature: the Jira Service Desk widget . The widget is like a mini-portal that you can embed on web pages. Customers can send you requests from anywhere; no login required! Each project has one widget that you can embed on as many pages as you like. 

No need to download or install anything; the widget is already waiting in your service desk project. Here's how to set it up and embed it on a web page:

1. Before you begin, make sure your project has the following settings:
   • The portal is login-free portal. Learn how to set up login-free portal.
   • ナレッジ ベースを使用する場合、ナレッジ ベースの表示アクセス権がすべてのユーザーに設定されている。ナレッジ ベースの設定に関する詳細はこちらをお読みください。
2. Go to Project settings () > Widget (or Project settings () > Channels > Widget in next-gen projects).
3. ウィジェット オプションを選択します。
4. Generate the code and copy it to your web page(s). If you update options later, we'll automatically update the widget. No need to re-copy the code.

Once you've embedded some widget magic on your website, check out our latest bug fixes.

Cheers,

The Jira Service Desk team