Documentation for JIRA 5.0. Documentation for other versions of JIRA is available too.

Customisations to Velocity templates or other JIRA files are not included in the scope of Atlassian Support.

Deploying Velocity Templates without a Restart

In a development instance, you can play with picking up velocity file changes without a restart.
From <jira-install>/atlassian-jira/WEB-INF/classes/velocity.properties:

  1. Change class.resource.loader.cache from true to false
  2. Uncomment (remove the # sign from) #velocimacro.library.autoreload=true

Keep in mind that the next time you upgrade JIRA – or need a new installation for any reason – you will have to manually copy any changes you have made to the JSPs or tempates into the new installation of JIRA. If the JSPs or templates have changed in the newer version, you will have to port your customization into them.

To change the columns in your filter subscriptions, you don't need to customise the mail templates. See Customising your Issue Navigator.

There's a feature request to improve this at JRA-7266. Please vote.

JIRA generates emails in reaction to events using a templating engine. The templating engine is Apache Jakarta's Velocity. This is a relatively easy to use templating language that can pull apart java objects in useful ways. The mails are generated inside JIRA by invoking Velocity with a set of objects of relevance to the event.

Email Template Locations

To customise email content, please follow this procedure.

  1. JIRA ディストリビューションを開き、次のパスに移動します。
    • The WEB-INF/classes/templates/email/ of the <jira-application-dir> in your JIRA Installation Directory.
    • The jira/src/etc/java/templates/email/ in your extracted JIRA source directory.
  2. このディレクトリには、html、text、および subject の 3 つのディレクトリがあります。html サブディレクトリには html 形式でメールを作成するために使用するテンプレートが含まれ、text ディレクトリにはプレーン テキスト メール出力が含まれます。subject ディレクトリにはメールの件名を生成するために使用されるテンプレートが含まれます。テンプレートには、メールをトリガーするイベントに関連する名前が設定されます。
  3. Bring the template up in your favourite text editor. Referring to the JIRA template documentation (particularly Velocity Context for Email Templates​) and Velocity Users Guide, make the customisations you want.
  4. Jira を再起動します。

新しい電子メールテンプレートの場合:

  1. html、text、および subject ディレクトリで、それらのディレクトリ内の既存のファイルに基づき、新しく mytemplate.vm ファイルを作成します。
  2. テンプレートを atlassian-jira/WEB-INF/classes/email-template-id-mappings.xml に追加して、新しいイベントを追加する際に選択できるようにします。

Note that since JIRA 4.1 each new template has to have a corresponding file in the subject directory.

Advanced Customisation

The Issue object is passed into the vm templates. Notice some of it's implementation in /includes/summary-topleft.vm. As an example, calling $issue.getProject() would allow you to determine the project an issue comes from, and even create logic to show different information for emails from different projects.

See also Adding Custom Fields to Email​.



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