Documentation for JIRA 4.2. Documentation for other versions of JIRA is available too.

JIRA 3.1 and above should not suffer from this problem. Invalid characters are automatically stripped from imported data

In older versions of JIRA it was possible to cut & paste text containing control characters into JIRA issue fields. This causes problems, because JIRA's backup format is XML, and XML does not allow for the storage of most control characters . When XML containing control characters is imported into JIRA, the import fails with an error:

To fix this, one needs to remove the control characters from the JIRA backup file. This can be done as follows:

  • Download atlassian-xml-cleaner-0.1.jar
  • Open a DOS console or shell, and locate the XML or ZIP backup file on your computer, here assumed to be called jiradata.xml
  • 次のコマンドを実行します。

    java -jar atlassian-xml-cleaner-0.1.jar jiradata.xml > jiradata-clean.xml

    This will write a copy of jiradata.xml to jiradata-clean.xml, with invalid characters removed. You should now be able to import jiradata-clean.xml without problems.
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