Documentation for GreenHopper 5.10.x. Documentation for other versions of JIRA Agile is available too.
GreenHopper is now called JIRA Agile. Learn more.
There are two ways to view an issue:
To view some of an issue's details while still being able to see your Rapid Board:
In Work mode, you can close the Detail View by clicking the 'x' icon (or typing 't').
In Plan mode you can see a convenient summary of an issue's sub-tasks and quickly create new ones.
On this page:
Screenshot 1 (click to zoom): Detail View of an issue — Plan mode
Screenshot 2 (click to zoom): Detail View of an issue — Work mode
To view all of an issue's fields (that is, the JIRA issue screen),
Screenshot 3 (click to zoom): Viewing an issue in JIRA
The Agile panel (bottom right of screen) contains sprint information. If the Issue is in an active or completed sprint then the sprint name is shown, along with the end date of the completed sprint. Clicking the sprint name will allow you to view the relevant sprint details; for active sprints this will take you to the Work mode (with focus on the relevant issue), or for a completed sprint, you will be taken to the Sprint Retrospective Report.
When viewing an issue within JIRA, you can also jump to the relevant GreenHopper board(s) by selecting More Actions > Rapid Board or clicking the View on Rapid Board included in the Agile panel.