Auto-approve, new report gadget, & more
いつも Jira Service Desk をご利用いただきありがとうございます。
We have lots of updates for you today! If you don't see them yet, be patient; they should land on your site in the next couple of days.
Auto-approve
It's time to give your team a bit of R&R by auto-approving requests! The new automation THEN action auto-approve lets you auto-approve requests that meet certain conditions.
Our favorite use for them is to automatically approve purchases under a certain amount. To do this, you'd add a new custom Automation rule that looks for requests that require approval. For this example, we want the request to be automatically approved if the cost is less than or equal to 5. The parameters are:
- When Issue is created
- If budget <= 5
- Then auto-approve
The rule looks like this:
カスタマーが $5 以下のアイテムをリクエストすると、リクエストは自動的に承認され、次の状態にトランジションします。カスタマーが $5 を超えるアイテムをリクエストすると、リクエストは承認に進みます。
New report gadget
You can now get the latest service desk reports from the comfort of your dashboard. The Service desk report gadget displays custom or knowledge base reports from your project so you can keep track of SLAs or your workload in real time.
Menu updates
Finally, we've had a couple of changes to the global JIRA menu:
In the Issues menu, view all filters has been renamed to Manage filters.
In the Dashboards menu, view all dashboards has been renamed to Manage dashboards.
Macro update
Python、CSS、C/C++、Visual Basic、Swift、および PHP を含む JIRA {code} マクロにいくつかの新しい言語を追加しました。
ありがとうございます。
Jira Service Desk チーム
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