Page Navigation in a PowerPoint Macro does not work as expected
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このナレッジベース記事は製品の Data Center バージョン用に作成されています。Data Center 固有ではない機能の Data Center ナレッジベースは、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。サーバー*製品のサポートは 2024 年 2 月 15 日に終了しました。サーバー製品を利用している場合は、アトラシアンのサーバー製品のサポート終了のお知らせページにて移行オプションをご確認ください。
*Fisheye および Crucible は除く
要約
When trying to navigate to the next or previous page in a Office PowerPoint Macro, nothing happens.
環境
Confluence 7.19.X and Confluence 8.X
診断
In the Atlassian Confluence logs you will not observe any error or problem when navigating. Howewver, monitoring with your browser's developer tools, the following error message can be observed when clicking on the page navigation buttons:
Uncaught TypeError: this.getView() is not a function
at com.atlassian.conflu...locale=en-US:71:122
at baseTimes (lodash.js:991:23)
at Function.times (lodash.js:16220:20)
at OC.SlideCache.preload (com.atlassian.conflu...?locale=en-US:71:90)
at f (batch.js?locale=en-US:412:2109)https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html
at i.trigger (batch.js?locale=en-US:412:1343)
at i.set (batch.js?locale=en-US:412:3684)
at i.next (batch.js?locale=en-US:54:220)
at i.next (batch.js?locale=en-US:60:423)
at mr (batch.js?locale=en-US:427:9385)
...
...原因
These issue is usually caused by third party plugins.
As an example, there is a Confluence issue reported under CONFSERVER-88283 - Getting issue details... STATUS related to Refined for Confluence DC, but there are other reported cases related to Elements Spreadsheet and Incompatible versions of different 3rd party plugins.
ソリューション
Enable Safe Mode in your Confluence instance to confirm if the issue is caused by a 3rd party plugin.
In case it is, please update the plugin to the latest Compatible version with your Confluence version. If the issue remains afterwards, we recommend you to directly contact the vendor of the 3rd party app to get additional help.
If after enabling Safe Modethe page navigation keeps failing, please raise a new Support case with Atlassian Support and our team will help you further.