Attachments inaccessible after importing XML backup

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問題

After importing data using the XML backup, accessing attachments returns a file not found error.

atlassian-confluence.log に次のエラーが返されます。

2010-05-26 19:30:04,981 INFO [Importing data task] [confluence.upgrade.upgradetask.DefaultSpaceContentUpgradeTask] doUpgrade Upgrade task complete.
2010-05-26 19:30:10,600 INFO [Importing data task] [confluence.importexport.actions.ImportLongRunningTask] runInternal Finished import.
2010-05-26 19:30:10,885 ERROR [Indexer: 10] [atlassian.confluence.pages.DefaultAttachmentManager] getAttachmentData Could not find data for attachment: Attachment: yourAttachment.doc v.1 (3538959) admin - java.io.FileNotFoundException: /var/opt/confluencehome/attachments/ver003/7/0/7/188/2/2938/3538959 (No such file or directory)
 -- referer: http://confluenceURL/setup/setup-restore-start.action | url: /setup/setup-restore.action | userName: anonymous | action: setup-restore

The following import-related error appears in the atlassian-confluence.log:

2010-06-02 17:36:32,133 ERROR [Importing data task]  [confluence.importexport.xmlimport.BackupImporter]  restoreDirectory Couldn't restore directory from backup! src: /var/opt/confluencehome/temp/import_06022010_172924/attachments/3312722/3539065 dest: /var/opt/confluencehome/temp/import_06022010_172924/attachments-new/3312722/3539065
– referer: http://confluenceURL/admin/backup.action | url: /admin/restore-local-file.action | userName: admin | action: restore-local-file

原因

Confluence does not have write permission to its <confluence-home>/temp folder. It needs to unzip attachments from the old backup first before it can save them to the designated location.

ソリューション

  1. Make sure that Confluence has read and write access to its home directory.
  2. Check the How to resolve missing attachments in Confluence utilities for physically lost attachments.




最終更新日: 2018 年 9 月 16 日

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