There are two types of user accounts:
- 'Built-in' user accounts — these are stored in the application's local database.
- 'External' user accounts — these are stored in an external directory (e.g. LDAP), if any are configured. See Configuring External Authentication Sources.
You can only change the passwords of 'built-in' users.
To change a user's password,
- Click 'Users' on the 'Admin Menu'.
- The 'User Browser' screen will be displayed (see screenshot below), showing a list of users.
- Locate the user and click the corresponding 'Edit' link.
If the user doesn't initially appear on the screen, type part of their email address and/or select a group to which they belong, and click the 'Filter' button.
- The 'Edit User' screen will be displayed. Click the 'Change Password' link.
- The 'Change Password' screen will be displayed. Type the new password and click the 'Apply' button.