Email messages waiting to be sent out are queued in a mail queue and periodically flushed from Confluence once a minute. A Confluence administrator can also manually flush emails from the mail queue.

If there is an error sending messages, the failed emails are sent to an error queue from which you can either try to resend them or delete them.

To view the mail queue,

  1. Go to the Confluence 'Administration Console'. To do this:

    • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
    • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  2. Select 'Mail Queue' in the left-hand panel. This will display the emails currently in the queue.
  3. Click 'Flush Mail Queue' to send all emails immediately.
  4. Click 'Error Queue' to view failed email messages. You can try to 'Resend' the messages, which will flush the mails back to the 'Mail Queue' or 'Delete' them from here.


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