(info) It is not possible to remove a user if the user is responsible for content on the site (another words, if a user has contributed content. For example, edit, create, or commented within Confluence), because Confluence will need the user information to maintain a history of pages. If you wish to prevent such a user from accessing Confluence, you can deactivate a user so that they can no longer log in to Confluence. Deactivating a user will not remove the content created by them from the site.

You can remove a user if the user has not added or edited any content on the site.

To deactivate or remove a user,

  1. First, go to the user management screen for the user concerned. There are two ways to do this:
    • 次のいずれかを実行します。
      • Go to the user's Profile and click the 'Administer User' link on the user's profile screen. (This link is available in Confluence 2.8.2 and later.)
    • Or,

      Go to the Confluence 'Administration Console'. To do this:

      • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
      • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  • Select 'Manage Users' in the left-hand panel.
  • Find the user by searching on the username, full name or email address. You can also click 'Show all users' to browse the list of all users.
  • Click the username.
  1. Now you should be able to see the user's current details and links allowing you to edit them.

  2. Click 'Remove' if the user is not responsible for any content on the site.

  3. If the user is responsible for content on the site, you will need to deactivate the user (also known as disabling the user):
    • Remove the user from all groups that have the global 'Can Use' permission. Click 'Edit Groups' to remove the person from the group(s).
    • If the specific user has the global 'Can Use' permission, you will also need to remove this permission.

Number of users and your license

The License Details page tells you how many users your Confluence instance is licensed to support, and how many are currently registered The number of registered users includes only users who have the 'Can Use' global permission. Deactivated users, as described above, are not included.

Deactivating users in Confluence 2.0.x and earlier

Earlier Confluence releases provide a 'Deactivate' link. If you click this link, the user will be prevented from logging in to the Confluence site. This function was removed from Confluence 2.1.x and later for performance reasons.

Screenshot: Adding and removing users to/from groups


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