Migration plan disappeared from the JCMA Migration Dashboard
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
Learn what to do when your migration plan disappears from the Jira Cloud Migration Assistant (JCMA) Migration Dashboard.
概要
Migration plans that were created disappeared from the JCMA Migration Dashboard, and you can see the following error in the atlassian-jira.log file:
ERROR /rest/migration/latest/plan [c.a.j.m.plan.rest.PlanRepositoryExceptionMapper] Error occurred when working with plans
com.atlassian.jira.migration.plan.rest.FetchPlanListException: Error occurred when trying to fetch plan list
at com.atlassian.jira.migration.plan.rest.PlanResource.listPlans(PlanResource.kt:302)
...
Caused by: java.util.concurrent.ExecutionException: com.atlassian.jira.migration.httpclient.exceptions.UnexpectedStatusCodeException: Received an unexpected status code; expected [200], but received 401 {"code":401,"message":"Unauthorized"}ソリューション
Execute the following steps on the Jira On-Premise:
- Check if any changes occurred on the firewall on the server that blocks Atlassian IPs (Refer to IP address and domains of Atlassian for reference).
- Clear Jira's plugin cache.
- Create a new migration plan with a Renewed Authentication token to the destination site.
- Go back to the JCMA Migration Dashboard and verify if the missing plans can be found.
Last modified on Mar 19, 2024
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