要約

Executing a JQL search query returns an error indicating the custom field cannot be searched, only sorted.

診断

The search fails to execute and returns the error "Field 'xyz' is not searchable, it is only sortable.":

原因

This can happen if the search template for the custom field is set to None.

ソリューション

1. Click on the icon in the upper right corner > Issues

2. Select Custom fields under the Fields section

3. Search for the impacted custom field and update the Search Template to the available search template
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4. Once the search template has been updated, the JQL should be executed successfully