Send custom payload option missing from Service Management Automation
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
The Send custom payload option is missing from the Webhook configuration in Jira Service Management automation rules, as per the screenshot below:
環境
Jira Service Management 4.1 and higher, where this functionality has been made available, as per JSD 4.1 release notes.
.
診断
The feature flag responsible for enabling this functionality has not been enabled by the application.
原因
The root cause is not known as of now, due to the very few known cases where this was noticed.
ソリューション
Enable manually the flag, by following the steps below:
- Go to the Dark Features page in your Jira instance by following the instructions available at Enable Dark Feature in Jira
- Add the flag below to the Enable Dark Feature box:
- sd.automation.then.webhook.custom.payload.enabled
- Try creating a new automation rule and verify that the Send Custom Payload option is available:
