List of supported custom fields for request types in Jira Service Management customer portals
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
Lastly updated for the Jira Service Management (JSM) version 3.2.x.
You can add the following types of custom fields to your request types, and make them visible on the customer portal:
- チェックボックス
- 日付ピッカー
- 日時ピッカー
- ラベル
- 数値フィールド
- Radio Button
- Select List
- Single choice
- Multiple choice
- Cascading
- Text field
- Single-line
- Multi-line
- URL field
- ユーザー ピッカー
- 単一ユーザー
- Multiple user
You can add the following types of custom fields can be added to your request types and give them a preset value, but you cannot make them visible on the customer portal:
- Group picker
- プロジェクト ピッカー
- Version picker
- 紐づく課題
For more information about hidden and unsupported fields and how to add support fields to a request type, you can refer to the official documentation Setting up Request Types.