要約

You get an error prompt in your service project with the message "This service project has configuration problems and may not work as expected" when you go to Project settings.

診断

If you click on the "View error details and repair the problem" link in the prompt, it will show you a message The user to run automation rules is misconfigured.

But when you click on Select another user to change the default user in Legacy Automation, no users are listed, and the "No options" message appears in the dropdown list.

原因

The default user in the rules gets populated automatically with the project lead. This error appears when the current default user of Legacy Automation does not have Service Project Agent permission for the project, or Browse users and groups permission under Global Permissions. The dropdown list is showing "No options" by default.

ソリューション

オプション 1

If you wish to use the same user for the Automation, please make sure that the current default user has Service Project Agent permission for the project.

オプション 2

If you wish to change to a different user, please follow the following steps:

1. Go to Project settings > Automation > Legacy automation.
2. Click on the Settings icon next to Add rule tab to see the Configuration window.
3. Start typing in to search for the user in the box and you will see the suggestions.
   1. The selected user must have Service Project Agent permission for the project.
   2. If there are no users suggested after you type the user, please make sure that you have the Browse users and groups permission under Global Permissions. 
4. 保存します。