How to remove the "Start typing to get a list of possible matches or press down to select" label from all fields
This article only applies to the Atlassian server platform. Learn more about the differences between cloud and server.
The information in this page relates to customisations in JIRA. Consequently, Atlassian Support cannot guarantee to provide any support for the steps described on this page as customisations are not covered under Atlassian Support Offerings. Please be aware that this material is provided for your information only and that you use it at your own risk.
Also, please be aware that customisations done by directly modifying files are not included in the upgrade process. These modifications will need to be reapplied manually on the upgraded instance.
For many fields in JIRA there is a default description as a help text with the phrase "Start typing to get a list of possible matches or press down to select". This message will always be above the description added by the user
This message is hard-coded in JIRA and cannot be removed by the user in the UI
As a workaround, you can modify some files in the JIRA install directory to have this message removed for all fields. Notice that this specific message will not appear anymore for any field in JIRA.
Proceed as follow:
These changes do not persist through an upgrade. If an upgrade on JIRA is performed, these changes will need to be re-applied.
- Locate the file:
Open the file on a text editor and locate the lines
generic.picker.static.desc = Start typing to get a list of possible matches or press down to select.
Modify the lines to the follow
- Restart your JIRA instance for the changes to take effect