How to Enable Secure Administration for Cloud Backup restored in Server Instance for JIRA


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Restoring backup from cloud backup will disable secure administration function as this function is  not available in JIRA Cloud. Secure administration is a feature that require double authentication before performing any administrative function in JIRA  server instance.  



Make backups before starting this process. As per Atlassian Support Offerings the modification for your SQL database and entities.xml is not supported by Atlassian.

There are two method to enable secure administration in JIRA after cloud backup restoration as mmentioned below:

Delete OS Property Entry Id in Cloud Backup before Restoration

  1. Extract the cloud backup and open entities.xml in a text editor
  2. Find 

    <OSPropertyEntry id="10103" entityName="" entityId="1" propertyKey="" type="1"/>

     in your entities.xml and delete it

  3. Repack your edited entities.xml together with activeobject.xml and restore the backup.
  4. Restart JIRA 
  5. Login as Administrator and test secure administration function.

Cloud backup already restored and secure administration is not enabled

  1. Run below query in you database 

    SELECT * FROM propertyentry WHERE property_key='';
  2. You will get the result as shown below:  

  3. Run this query to delete the entry 

    DELETE FROM propertyentry WHERE property_key='';
  4. Restart your JIRA instance and try secure administration access.



最終更新日 2018 年 11 月 2 日


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