Documentation for JIRA Service Desk 1.2.
Documentation for [JIRA Service Desk Cloud] and [other versions of JIRA Service Desk] is available too.

JIRA Service Desk tracks user events for the purposes of usage analytics so that we can improve the product. 

データ収集生成を変更するには

If you use JIRA Service Desk BTF (you install it from Atlassian Marketplace), you can opt in or out for data collection. You can change your data collection settings at any time by going to  > System > Advanced > Analytics.

If you use JIRA Service Desk OnDemand, you will not be presented with an opt-in prompt.  This is because data collection in OnDemand is already permitted and described in our Privacy Policy and End User Agreement and cannot be disabled for OnDemand.

何を収集するか

All the data we collect (from both BTF and OnDemand instances) is subject to the terms of our Privacy Policy and our End User Agreement.

JIRA Service Desk collects information regarding the type and frequency of feature usage within the product. We use these usage metrics to better understand how you use our product so that we can improve the product in future releases.

データの収集方法

For all customers (BTF and OnDemand) we use the Atlassian Analytics plugin to collect and analyze the data.

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