User Getting Logged Out Intermittently Due to the Groupname Case Change in LDAP
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*Fisheye および Crucible は除く
問題
- User session, JSESSIONID is being refreshed from the browser cookies.
- Intermittent permission access loss - user cannot view page intermittently due to insufficient permission.
The following appears in the
atlassian-confluence.log.2015-06-08 04:07:55,679 WARN [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteChangeOperations] findGroupsToUpdate remote group name [ Sample Group ] casing differs from local group name [ sample group ]. Group details will be kept updated, but the group name cannot be updated
診断
Diagnostic Steps
- Perform a full synchronization on LDAP user directory.
- Check with the log file.
原因
User is removed from a particular group (which has a certain permission) when a user directory synchronization is executed.
回避策
- Revert the character case (of the LDAP Group Name) back to the original ones.
- In this example,
Sample Groupshould change back tosample group. - Perform another full synchronization on LDAP user directory and check if there is any errors from
atlassian-confluence.log.
最終更新日 2023 年 4 月 12 日
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