Unable to start Windows Service due to "Failed creating java jvm.dll" "The specified module could not be found"


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  1. Unable to start the Confluence Windows Service

The following appears in the commons-daemon.log (in ConfluenceInstallationDirectory/logs):

[2013-02-27 09:44:23] [error] Failed creating java C:\Programme\Atlassian\Confluence\jre\bin\server\jvm.dll
[2013-02-27 09:44:23] [error] The specified module could not be found.



The path highlighted in the error is not valid. In the example above, there are no jvm.dll in C:\Programme\Atlassian\Confluence\jre\bin\server\



  • Edit the path set in your Windows service manually, to point to a valid jvm.dll (normally located in ConfluenceInstallationDirectory\jre\bin\client\jvm.dll), using the steps below:
    1. Right click on cmd.exe (Windows Command Prompt) and Run as Administrator
    2. cd to ConfluenceInstallationDirectory\bin
    3. 以下を実行します。

      tomcat6w //ES//<ConfluenceServiceName>

      Replace <ConfluenceServiceName> with the name of the installed Confluence Service. You can check this out by launching services.msc in Windows, and looking for the Confluence service. Example:

    4. In the resulting prompt, navigate to the Java tab, and change the path of the Java Virtual Machine:

      Make sure that it points to a valid jvm.dll
    5. Restart the Confluence Service

Last modified on Mar 30, 2016


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