'The Internet Address ... Is Not Valid' Error Message Due to Corrupt Ancestor Table
Below are some symptoms you may encounter, not necessarily all inclusive:
- When editing an attachment using the Office Connector, you may see an error message like below:
"The Internet Address ... is not valid"
- Alternatively, you may see a blank document despite that the attachment is a valid attachment.
- When observing the HTTP traffic (eg. via Fiddler), you may encounter a 404 error. Indicating the path to the attachment file is a wrong path.
The Office Connector plugin is reading paths from the Confluence Ancestor table, which can get corrupted. The root cause for this corruption is still under investigation: 'The Internet Address ... Is Not Valid' Error Message Due to Corrupt Ancestor Table.
- Rebuild the Ancestor table to correct the issue. Note that in some instances, this action can take a long time to complete.
Administration >> WebDav Configuration, check the box labeled "Disable strict path check". This is available from WebDav version 2.1 onwards. See related improvement request: WBDV-204
Note that this issue is separate from The URL for this File is too Long for the Application due to Path Limitation.