Cannot Access Site Admin Account
プラットフォームについて: Cloud のみ - この記事は、 クラウド プラットフォームのアトラシアン製品にのみ適用されます。
A team member in your company who was formerly the Site Administrator of a Cloud instance has left the company, leaving no other Site Administrators and the new administrator:
- is unable to gain access to the account owned by the former site administrator or
- is unable to either log in with his account, reset the password, request the username with the company email or
- is not receiving the email to reset the password for the account from the "Cannot Access Account" screen
The previous admin left the company and there was no official hand over.