要約

Bitbucket Pipeline is unable to connect to the server even after whitelisting Pipeline IPs provided on the IP addresses to allowlist in your corporate firewall

環境

Bitbucket Cloud pipelines 

診断

The Pipeline build is unable to connect to the server completely or intermittently even after whitelisting all the mentioned pipeline IPs.

原因

It is possible that Server has not whitelisted all the Pipeline IPs from the list.

ソリューション

Use curl ifconfig.me command in the Bitbucket Pipeline IP and run the Pipeline.

If the connection fails in the Pipeline build, find out which Bitbucket IP was used in the specific build and confirm if the IP was whitelisted or not on the server end. 

In the below example shown, "34.216.18.129" is the Pipelines IP address.

curl ifconfig.me
+ curl ifconfig.me
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100    13  100    13    0     0    122      0 --:--:-- --:--:-- --:--:--   123
34.216.18.129

参考

• https://ifconfig.me/

Still having problems?

Contact Atlassian Support. We'll be happy to advise you. Please include as much detail as possible, where applicable:

• 影響を受けているアプリケーションのログ (該当する場合)
• エラー メッセージのスクリーンショット (ログに含まれていない場合)
• 過去に行った手順についての情報