Slack Integration Issue with Bitbucket Cloud After IP Allowlisting
プラットフォームについて: Cloud のみ - この記事は、 クラウド プラットフォームのアトラシアン製品にのみ適用されます。
要約
Slack integration with Bitbucket Cloud may cease to function after enabling IP Allowlisting, an Access Control Feature, on the workspace. This issue arises when attempting specific actions in Slack related to Bitbucket Cloud.
診断
The problem manifests after enabling IP Allowlisting on a workspace. While Slack can still receive certain notifications from Bitbucket Cloud, interactions such as commenting on pull requests, approving pull requests, and creating notifications via direct message may fail.
原因
The root cause is the absence of Atlassian IP ranges in the allowlist of the workspace, preventing the connection from Slack to Bitbucket Cloud.
ソリューション
To resolve this issue, follow these steps:
- Allowlist all the IPs mentioned in the official IP ranges page.
- The workspace administrator can perform this action by referring to the steps outlined in the Access Control documentation.