要約

The scope of this knowledge article is to provide an automation rule example that converts internal comments into public ones immediately after creation.

This will be accomplished with a "Send web request" action that uses the specific REST API endpoint for updating comments and adjust their visibility.

環境

Automation for Jira 8.0.0 以降のバージョン。

ソリューション

The automation rule can be configured as described below.

自動化ルールの構成

• New Trigger > Issue commented
• New condition > Advanced compare condition
  • First value: comment.internal
  • Condition: equals
  • Second value: true
• New action > Send web request
  • Webhook URL (replace the address with your Jira Base URL):

https://jirabaseurl/jira/rest/api/2/issue/{{issue.key}}/comment/{{comment.id}}

• • Headers:
    • Content-Type: application/json
    • Authorization: Basic base64_auth_string
      (See below how to generate the auth string).
  • HTTP method: PUT

  • Webhook body: Custom data: 

    {
    "body": "{{comment.body}}",
    "properties": [
         {
           "key": "sd.public.comment",
           "value": {
              "internal": false
    }}]
    }

 To generate the authentication string, you can use any online tool to encode the string "username:password" using base64. Alternatively, you can execute the following command in a Linux terminal, replacing the user and password with those of the user who performs the action:

echo -n 'admin:password' | base64

Screenshot of the rule