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JIRA サービスデスクのインストール
Getting Started with JIRA Service Desk
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JIRA Service Desk is a JIRA add-on, which makes it easy to install and set up through the Atlassian Marketplace. Visit the "Add-ons" section of the JIRA administration pages to install the plugin. If you need to configure your JIRA Service Desk log in to your account at http://my.atlassian.com.
If you use JIRA OnDemand, you don't need to install JIRA Service Desk, as it is supplied under Atlassian's Hosted Commercial Add-ons program.
Review these installation pre-requisites before you get started:
- You must have the 'JIRA System Administrators' global permission to install JIRA Service Desk.
- If you are using a commercial (i.e. not an evaluation) license for JIRA Service Desk, it must match your JIRA license. For example, if you have a JIRA 25 User Commercial license you must have a JIRA Service Desk 25 User Commercial license. JIRA Service Desk evaluation licenses do not need to match JIRA licenses.
- JIRA Service Desk is available with the following language packs: Spanish, French, German, and Japanese.
Supported JIRA versions
You can use JIRA Service Desk with JIRA 5.2 and later.
JIRA Service Desk is installed as a JIRA add-on (plugin), hence JIRA Service Desk is supported on all platforms that are supported by JIRA. For details, please see JIRA Supported Platforms.
Disabling JIRA Service Desk for a project
After you've installed JIRA Service Desk and began using it, you can disable a service desk for any specific project without uninstalling JIRA Service Desk. To disable a service desk for a project, go to the project administration page and use the Service Desk page to disable it.
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