XML restore fails with entityName error in Jira server

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

症状

Your JIRA application fails to restore a XML backup and presents messages similar to the below in the atlassian-jira.log.

2013-01-01 13:01:09,350 JiraImportTaskExecutionThread-1 ERROR XXXXXX 781x19x1 1bk15j5 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: LinkEntity
java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: LinkEntity
	at org.ofbiz.core.entity.GenericDelegator.makeValue(GenericDelegator.java:430)
	at sun.reflect.GeneratedMethodAccessor120.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareMethodInterceptor.intercept(MultiTenantComponentFactoryImpl.java:230)
	at org.ofbiz.core.entity.GenericDelegator$$EnhancerByCGLIB$$9e98ab2.makeValue(<generated>)
	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.makeValue(DefaultOfBizDelegator.java:385)
	at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:176)
	at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
(...)
JiraImportTaskExecutionThread-1 ERROR XXXXX 775x191x1 13ia0t7 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: KPlugins
java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: KPlugins
	at org.ofbiz.core.entity.GenericDelegator.makeValue(GenericDelegator.java:430)
	at sun.reflect.GeneratedMethodAccessor285.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareMethodInterceptor.intercept(MultiTenantComponentFactoryImpl.java:230)
	at org.ofbiz.core.entity.GenericDelegator$$EnhancerByCGLIB$$6c2a9e86.makeValue(<generated>)
	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.makeValue(DefaultOfBizDelegator.java:371)
	at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:160)
	at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
	at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
	at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
(...)
2016-01-04 19:00:06,390 JiraImportTaskExecutionThread-1 ERROR anonymous 1140x23x1 gt55l6 192.168.10.122 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "q_text" is not a field of
java.lang.IllegalArgumentException: [GenericEntity.setString] "q_text" is not a field of
        at org.ofbiz.core.entity.GenericEntity.setString(GenericEntity.java:326)
        at com.atlassian.jira.action.admin.OfbizImportHandler.endElement(OfbizImportHandler.java:506)
        at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

原因

There are two possible causes for this problem.

原因 #1

The XML backup was generated from an instance which has some specific third party plugins installed that use JIRA application default entity model for data storage, which is unsupported.

Some of the plug-ins known to cause the problem are:

(info) These add-ons are not supported by Atlassian, therefore it's recommended to contact the vendor responsible for each in the occurrence of this problem before proceeding with any action.
JRA-40722 - Getting issue details... STATUS  

原因 #2

The XML backup was generated from an application version newer than the targeted JIRA application instance.

Since different versions of JIRA applications may use different entity models, importing a backup from a newer version of a JIRA application can introduce this sort of problems, therefore it's unsupported.

ソリューション

For "Cause #1"

Carefully check what plugins you had installed on the JIRA application source instance and install them all on the new application before restoring the data.

(warning) This may require the purchase of additional licenses.

For "Cause #2"

Import the backup file into a version of JIRA applications equal to or newer than the one from where the backup was generated.

回避策

Only for "Cause #1"

You will lose all the functionality and data provided by those third party plugins. You may also lose functionalities from other plugins we're not aware of.

If you don't intend to keep those plugins in your new JIRA application instance or if the solution provided by the vendor contacted was insufficient, you can purge all the data related to those add-ons from the XML file following the below steps.

  1. Copy your backup file and keep it in a safe place in case of you need the previous data in the future;

  2. Unzip the file and edit the entities.xml file. Remove all the following tags:

    TimesheetEntity
    TimesheetScheme
    Myaa
    ReportEntity
    ReportScheme
    LinkEntity
    LinkScheme
    WorklogExt
    WorklogType
    KPlugins
    KPluginsCfg
    cfgDefaultValue
    cfgLDefaultValue
    cfgValue
    cfgLValue
    QANDAA
    QANDAQ
    QANDAE
    a_text
    q_text
    jjlf_project
    jjlf_config
    jjlf_category
    KListenerSils
    JiraCapacityPlan
    additionalTaskDescription
    testexecutionhistory
    KRSSecurity
    KBlitzActions

    Note: If you're using an Unix-based operating system, you can run the below command on a terminal window.

    egrep -v "(QANDAA|QANDAQ|QANDAE|a_text|q_text|TimesheetEntity|TimesheetScheme|Myaa|ReportEntity|ReportScheme|LinkEntity|LinkScheme|WorklogExt|WorklogType|KPlugins|KPluginsCfg|cfgDefaultValue|cfgLDefaultValue|cfgValue|cfgLValue|jjlf_config|jjlf_project|jjlf_category|KListenerSils|JiraCapacityPlan|additionalTaskDescription|testexecutionhistory|KRSSecurity|KBlitzActions)" entities.xml > entities-purged.xml

    Additionally there is a Java file that can be used to do this, located at https://bitbucket.org/atlassianlabs/xml-purge/downloads/xml-purge-1.0-SNAPSHOT.jar. Download that and run the following (this requires Java 8):

    java -jar xml-purge-1.0-SNAPSHOT.jar entities.xml > entities-purged.xml
  3. Zip the modified entities.xml file back into a backup file;

    Note: If you're running an Unix-based operating system, you can run the below command on a terminal window.

    mv entities-purged.xml entities.xml ; zip -r MyBackupFile.zip entities.xml activeobjects.xml
  4. Restart the XML restore process;

 

 

 


最終更新日 2019 年 9 月 25 日

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.