User is not valid for this user picker
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
An error is occurring when attempting to create an issue: CustomField: User 'username' is not valid for this user picker.
診断
This error will be displayed on the Create Issue screen and no errors will appear within the logs.
原因
This is a result of a deleted or disabled user being the Default value for a Custom Field of the User Picker type.
ソリューション
- Go to 'Jira Administration -> Issues -> Custom Fields'.
- Locate the custom field that reported the error when attempting to create the issue.
- Under the 'Actions' column, select 'Configure'.
- Select 'Edit Default value'.
- Remove or replace the user with an Active user.