Unable To Find Jira Backup (entities.xml) Inside Of Zip File Error
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症状
When trying to import a Jira Cloud backup into a new Jira Server/Data Cdnterinstallation, the following error occurs:
Error importing from zip file: "/path/to/backupfile.zip". Error: Unable to find JIRA backup (entities.xml) inside of zip file: /path/to/backupfile.zipHowever, the backup does contain the file and is not corrupted.
原因
- The backup that was created is too large due to attachments that were included.
- The files are in a subfolder inside the zip archive, or their names are not exactly
entities.xmlandactiveobjects.xml.
回避策
- Unpack your backup file, this will create three files.
- Create a new zip file containing entities.xml and activeobjects.xml.
Make sure the files are on the root of the archive, and that their names are correct. - Import this new zip into Jira following the Migrating from Jira Cloud to Jira Server.
- Once the import is complete, copy the data folder into the new
<jira-home>folder.
Last modified on Mar 27, 2025
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